![]() ![]() The merchant’s business name referenced in theĬomplaint,, is still processing with CardWorks. Recent correspondence regarding the above-referenced account. The account should have been cancelled when originally requested in August of 2013. When this was brought to their attention they cancelled the account but are refusing to credit the fees.Desired Settlement: I want the $100 compliance fee credited back to me. The company failed to cancel the account charging us $5.00 per month and $100.00 compliance fee. Review: We cancelled a credit card processing account 6 months ago. ![]() I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved. We have notified all three consumer reporting agenciesto delete the tradeline from ’s credit bureau reports.Thank you for the opportunity to respond. Re:, Your complaint ID Account ending in Thank you for your recent correspondence regarding the above-referenced individual. claims they have reported the information to correctly yet has not updated and will not provide any response.Desired Settlement: This erroneous credit reporting must be resolved. I have exemplary credit besides this and it is impacting my credit. The account now shows as paid but is reporting as derogatory still despite several calls and assurances from them this would be taken care of. The Company paid and closed the account in full and and their collection agency (CARDWORKS) indicated the information would be removed from my report or showed as Paid In Full with no derogatory information. After 12 years of never reporting this information on my credit report, reported the account as a charge-off on my personal credit report in 3/2015 without advising me first. Review: A company I worked for had a business credit card account with Bank Corp for 12 years.
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